Welcome to Peanut Candle. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
Peanut Candle operates as an online store specializing in handcrafted candles made from natural soy wax.
These terms and conditions govern the use of our website and the purchase of our products.
We reserve the right to update these terms at any time without prior notice.
2. Product Information
All candles are handmade and may have slight variations in color, texture, or scent.
Product descriptions and images are for illustrative purposes only and may differ slightly from the actual product.
We strive to provide accurate information; however, we do not guarantee that all product descriptions are error-free.
3. Orders and Payments
All orders are subject to availability.
Prices are listed in USD unless stated otherwise.
Payments must be made at the time of purchase using the methods available on our website.
We reserve the right to cancel or refuse orders if payment is not successfully processed.
4. Shipping and Delivery
We offer worldwide shipping; shipping times and costs vary based on location.
Estimated delivery times are provided at checkout but may be subject to delays due to unforeseen circumstances.
Orders are carefully packaged to ensure safe delivery; however, we are not responsible for delays caused by the carrier.
5. Returns and Refunds
We accept returns within 14 days of delivery for unused, unopened products in their original condition.
Custom orders and bulk purchases are non-refundable unless defective.
To initiate a return, contact our support team at help@peanutcandle.com with your order details.
Refunds will be issued to the original payment method once the return is received and inspected.
6. Custom Orders
Custom orders, including candles for events, weddings, or bulk purchases, require additional processing time.
A non-refundable deposit may be required for large custom orders.
Please contact contact@peanutcandle.com for custom order inquiries.
7. Intellectual Property
All content on this website, including images, text, and designs, is the property of Peanut Candle and may not be used without permission.
8. Privacy Policy
We respect your privacy and handle your personal information in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
9. Limitation of Liability
Peanut Candle is not liable for any damages arising from the use or inability to use our products or website.
In no event shall our liability exceed the purchase price of the product in question.
10. Contact Us
For any questions or concerns about these terms and conditions, please contact us at:
Email: help@peanutcandle.com (for shipping and orders)
Email: contact@peanutcandle.com (for wholesale and custom inquiries)
By placing an order on our website, you agree to abide by these terms and conditions. Thank you for choosing Peanut Candle!
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